Sujil Shrestha • Relationship Manager

Driving Growth Through Strategic Credit Solutions

Specializing in SME & Corporate lending, process improvement, and maximizing customer satisfaction.

Sujil Shrestha
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Professional Journey

A decade of progressive experience from Customer Service to Corporate Credit Management.

Relationship Manager

2023 - Present

Citizens Bank

Managing a portfolio focused on major projects in sectors such as FMCG, Private/Commercial vehicles, Manufacturing, Agro, and Construction.

Relationship Manager

Apr 2023 - Sep 2023

Sanima Bank Limited | Newroad Branch

Specialized in handling SME and Corporate loans, maintaining client relations, and managing the branch's credit portfolio.

Manager

Dec 2021 - Apr 2023

Sanima Bank Limited | Bode Branch

Worked as the Branch Manager, overseeing daily branch operations, managing compliance, and ensuring high-quality customer service delivery.

Relationship Manager

Oct 2017 - Dec 2021

Sanima Bank Limited | Suryabinayak Branch

Specialized in handling SME category loans, developing business relationships, and managing credit underwriting over a 4-year period.

Customer Service Supervisor & Staff

Mar 2014 - Oct 2017

Sanima Bank Limited

Commenced as CS Staff handling operations and was promoted to Supervisor in 2016 to manage E-banking products and resolve ATM disputes.

Measurable Impact

Numbers that tell a story of growth and reliability.

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Years Experience

Driven banking operations, customer service, and credit management.

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Roles Progressed

Promoted across multiple branches and departments since 2014.

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Banking Certifications

Continuous upskilling in leadership, compliance, and lending principles.

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Compliance & KYC

Maintained strict regulatory standards throughout career.

Core Competencies

A balanced fusion of hard analytical skills and soft interpersonal strengths.

Core Banking & Credit

SME & Corporate Lending 95%
Retail Lending & Credit Analysis 90%
Branch Management 85%

Customer Experience & Tech

Client Relationship Management 98%
E-banking & ATM Operations 95%
Dispute Resolution 90%

Risk, Compliance & Tools

AML, KYC & CDD 95%
Multilingual (Eng/Nep/Hin/New) 100%
Advanced MS Excel & Office 90%

Education & Training

Continuous learning to stay ahead in dynamic financial markets.

Education

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Master of Business Administration (MBA)

Himalayan College of Management

2024

Banking Trainings & Certifications

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JANBI Course (Batch Topper)

National Banking Institute (NBI)

2022

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Young Leadership Program for Managers

MDI Gurgaon, India

2023

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Retail Lending Principles & Skills

National Banking Institute (NBI)

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Anti-Money Laundering (AML) & CDD

In-house Sessions

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Mobile Banking & ATM Operations

F1soft & Elite Training

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KYC & CDD Certification

Alisson Courses

Let’s Build Financial
Trust Together

Open to professional networking, collaboration, and driving mutual growth.

✉️ sujil.shresthaa@gmail.com 📞 +977 9851185967 📍 Sallaghari, Bhaktapur

Why Connect?

Whether you are looking to strengthen your corporate credit portfolio, streamline branch operations, or discuss strategic financial leadership opportunities, I bring over a decade of proven expertise to the table.

  • 🤝 Strategic Partnerships & Growth
  • 📊 Expert Corporate & SME Lending
  • 🛡️ Robust Risk & Compliance Management